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+1 510 675 1000, option 1

Product Support

Our mission and corporate culture is to deliver reliable and professional product support to our stake holders through clear communication, rapid implementation and continuous improvement as we work towards deepening customer engagement with our products and services.

Software Downloads

As new firmware versions are created, we’ll make files available here for your download.

J-SeriesClient 6.5.9Download Software
Pana 34Mac Touch Drivers for Pana 34Download Software
Pana 344K Camera Upgrade for Pana 34Download Software
Large Pana API Software bundlePana Connect SoftwareDownload Software
Large Pana OPSTPM 2.0 module bios upgradeDownload Software
Large Pana PENPana Pen DriversDownload Software
Pana SimpleShare®SimpleShare® Software for Pana Displays Download Software

Jupiter Care Warranty

Quick reference to see if your product is covered under warranty.

  Standard Warranty
Months from shipping
Extended Warranty
Limited # of years
Beyond Warranty
Contact Support
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Canvas SoftwareDownload PDF1210
Pana DisplaysDownload PDF36
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