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Product Support

Our mission and corporate culture is to deliver reliable and professional product support to our stake holders through clear communication, rapid implementation and continuous improvement as we work towards deepening customer engagement with our products and services.

Jupiter Care Warranty

Quick reference to see if your product is covered under warranty.

  Standard Warranty
Months from shipping
Extended Warranty
Limited # of years
Beyond Warranty
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Catalyst HardwareDownload PDF245
PixelNet HardwareDownload PDF245
Canvas SoftwareDownload PDF1210
Pana DisplaysDownload PDF36
Zavus LED Displays365

Avixa product training

Specialized training

  • Canvas and Pixelnet Authorized Partner course
  • Jupiter instructor-lead training
  • 6x CTS RUs credits, 6x CTS-I RUs credits, 6x CTS-D RUs credits
Canvas Catalyst CRS 4K