Support
Contact Support
Please click below and fill out our request form.
Please provide a detailed message regarding the nature of your inquiry in order for our support team to best assist you.
Prefer to speak directly with a technician?
Please leave a voice message and we will return your call within one business day.
+1 510 675 1000, option 1
You can now chat with us on WhatsApp
Product Support
Our mission and corporate culture is to deliver reliable and professional product support to our stake holders through clear communication, rapid implementation and continuous improvement as we work towards deepening customer engagement with our products and services.
Jupiter Care Warranty
Quick reference to see if your product is covered under warranty.
| Standard Warranty Months from shipping | Extended Warranty Limited # of years | Beyond Warranty Contact Support |
||
|---|---|---|---|---|
| J-Series Hardware | Download PDF | 24 | 5 | • |
| Catalyst Hardware | Download PDF | 24 | 5 | • |
| PixelNet Hardware | Download PDF | 24 | 5 | • |
| Canvas Software | Download PDF | 12 | 10 | • |
| Pana Displays | Download PDF | 36 | • | |
| Zavus LED Displays | 36 | 5 | • |
Avixa product training
Specialized training
- Canvas and Pixelnet Authorized Partner course
- Jupiter instructor-lead training
- 6x CTS RUs credits, 6x CTS-I RUs credits, 6x CTS-D RUs credits
