RMA Form

RMA Form

Please read the RMA Policy before filling out this form.

Please read the RMA Shipping Instructions before sending anything to Jupiter Systems.

RMA's are issued only after receipt of this form. Please fill out the form completely. You may be contacted by Jupiter Technical Support before you are sent an RMA number to verify that you have a defective product. The RMA number will be sent to you through e-mail.

All the information requested below is required before issuing an RMA.

 

Contact Information
System Information

See appropriate hardware manual for location of serial #

Shipping Information

NOTE: Advance shipment on replacement parts or systems requires immediate return of the original parts or systems. All replacement parts or systems not received within 30 days of shipment will be billed. Submittal of this form is your agreement to these terms and the terms laid out in the RMA Policy. Please read the RMA Policy.